Privacy Policy
1. General Information
This privacy policy applies to any activity, business operation or service carried out by Pixelleo, operating under the trade name "Pixelleo", this Charter being available on the website https://www.pixelleo.com (hereinafter, "the site", and subject to other contractual documents which would govern certain services provided by Pixelleo).
This Privacy Policy belongs to Pixelleo, whose registered office is at Avenue de la Croix-Rouge 6, 4500 Huy, registered with the BCE under number BE0803.951.242 (hereinafter referred to as "Pixelleo", the "Provider", the "Data Controller" or "We").
We pride ourselves on respecting the privacy of our clients and service providers and on processing their personal data with the utmost confidentiality and in accordance with applicable legislation.
The purpose of this Privacy Policy is to inform you, in a fully transparent manner, about the data we collect, the purpose of its collection, how we use it, and the rights you have regarding the processing of your personal data.
This Pixelleo Privacy Policy (hereinafter the "Privacy Policy") applies to the relationship between Pixelleo and third parties.
The purpose of this Charter is to secure the data of natural persons on the basis of a relationship of trust with our clients.
The management of your personal data involves compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
This law guarantees specific protection for any user whose data is processed by Pixelleo in connection with the services offered. The text of the law can be consulted online on the European Union website at the following address: http://eur-lex.europa.eu/legal-content/FR/TXT/?uri=CELEX:32016R0679
Pixelleo only collects personal information if it is provided on a voluntary basis (consent), or if it is justified due to contractual or pre-contractual measures, as well as due to a legal obligation incumbent upon it.
By reading this Charter and communicating your consent or entering into a contract with Pixelleo, you acknowledge that you have read and accepted the conditions set out in this Charter as well as the purposes and methods of processing that it implies.
This Charter is supplemented by legal notices.
2. Contact details of the person in charge
The data controller for the data collected and processed during your visit to the Site and within the framework of the services offered is Pixelleo, whose full contact details are as follows:
Pixelleo, having its registered office at Avenue de la croix-rouge 6, 4500 HUY, registered with the BCE under number BE0803.951.242.
If the data controller decides not to comply with the data subject's requests, the data subject acknowledges that they have the right to lodge a complaint with the Belgian supervisory authority, namely the Commission for the Protection of Privacy.
For any questions relating to this Charter, you can contact us at the following email address: hello@pixelleo.com.
3. Legal basis for processing
Data may be collected on the basis of the consent of the data subject, which is specifically indicated, freely given and informed by means of a written declaration.
We may request your consent in writing or electronically. When you give your consent, we will inform you how your data will be used and for what specific purposes. Once you have given your consent, you can withdraw it at any time.
In a pre-contractual phase, data may also be collected on the basis that it is necessary for the execution of those pre-contractual measures taken at the request of the data subject.
When Pixelleo enters into a contract with the person concerned, the processing of the personal data collected is necessary for the performance of the contract concluded between the parties.
After the execution of the contract, the data subject consents to the personal data transmitted in the pre-contractual and contractual phases continuing to be processed by Pixelleo insofar as the processing is made necessary by a conflict between Pixelleo and the data subject or due to any legal obligation imposed on it.
In some cases, we may need to process your personal data because applicable laws require or permit it, for example to prevent, detect and investigate fraud or crime.
In many cases, we process your personal data because we have a legitimate business interest in doing so. This is the case, for example, when we process your personal data to communicate with you, defend your interests, improve the quality of our products and/or services, and manage our business and IT operations. Depending on the specific processing, Pixelleo's legitimate interests will generally consist of (i) pursuing our business activities and objectives; (ii) protecting our company, our shareholders, and our customers; (iii) improving or developing our products and/or services and our business operations in general; (iv) complying with legal and regulatory obligations, standards, guidelines, and codes of conduct; and/or (v) maintaining and improving our market position.
4. Data and objectives
By entering into a business relationship with Pixelleo and using the website, you consent to the collection and processing of the following personal data:
Contact details (such as name, position, address, email and telephone numbers);
Personal characteristics (such as gender, date and place of birth);
Government identification numbers and others, subject to applicable laws and regulations;
Financial information and details of the bank account(s) provided;
Voicemail recordings;
Photographs submitted for the purpose of document filing;
Information enabling us to provide our products and/or services;
Marketing preferences, marketing activities and customer feedback;
Information about online activities (such as information from your use of the Pixelleo website);
Additional sources, from publicly available information sources;
Postal address, email address, telephone number and any similar information necessary or useful for the execution of the contract and the follow-up of requests addressed to us;
Your domain name and IP address, detected automatically;
The date and time of access to the service;
The pages that may have been viewed over a certain period of time;
The browser used, if applicable;
The platform and/or operating system installed on your computer;
The search engine and keywords used to find the service's website.
The downloaded files;
The choice of language;
In general, any information given voluntarily when using Pixelleo's services or any request made on the Site.
This data is collected in particular for the following purposes:
In order to communicate with you;
To ensure the defense of your interests in court or amicably;
To establish, execute and terminate contracts relating to our services;
To assess and decide on the terms of these contracts;
To provide the products and/or services that we offer;
Improve the quality of our products and/or services;
Manage our business operations and IT infrastructure;
Manage complaints, comments and inquiries;
Comply with applicable laws and regulatory obligations;
To establish and/or defend our legal rights.
To allow the use of this data within the framework of the contractual relationship concluded between Pixelleo and the person concerned;
To allow you access to the services offered on the Pixelleo website, enabling you to order products and services and download applications;
Record your requests and follow up on them (contact form, product order form, application download);
To send you information, including by email, about the products and services offered by Pixelleo;
To carry out statistics or market research.
We also retain all optional information voluntarily provided by the user in order to improve the Site. The history of requests and written communications is also kept to facilitate the management of the relationship with the user.
8. Rights of natural persons
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, you have the right to access and rectify your personal data. You can submit your requests for access, rectification, or objection by contacting us using the contact details provided in Article 2 herein (and by sending us a copy of your identity card).
You must have the right to obtain confirmation as to whether or not your personal data is being processed and, where that is the case, to have access to your personal data and information concerning the processing.
You can request the correction of erroneous, inaccurate or incomplete data.
You have the right to object to the processing of your personal data for certain reasons and the right, at any time, to object to the use of your personal data.
If you have consented to the processing of your personal data, you have the right to withdraw your consent at any time, without this withdrawal affecting the lawfulness of the processing based on consent before its withdrawal.
Subject to certain conditions, you have the right to (i) have your personal data erased. If your personal data has been made public, Pixelleo will take reasonable steps to inform data controllers of your request to erase your personal data and to inform recipients of your request to erase your personal data; (ii) you have the right to obtain restriction of processing of your personal data and, if such restriction is granted, to limit processing to mere storage; and (iii) you have the right to receive your personal data, which you can reuse as you wish. If you so request, Boucherie Stevens is obligated to transfer your personal data directly to another data controller.
You also have the right to request the restriction of the processing of your data, as well as the right to data portability.
In addition, any emails or newsletters you may receive will contain a link that you can click to unsubscribe from receiving promotional information from us.
9. User Responsibilities
Although Pixelleo makes every effort to protect your privacy, effective protection is naturally only possible if you also take the necessary steps to protect your own privacy.
As the person concerned, you are required to:
To provide complete, accurate, truthful and non-false information;
Guarantee the confidentiality of all user data (such as a username, password, token, or PIN), so that this data is accessible only to you. This data is strictly personal and non-transferable;
Provide valid and usable contact information so that you can be contacted within a reasonable timeframe and in a reasonably confidential manner.
10. Data sharing and transfer
For the purposes described above in Article 4, we may share your personal data with third parties, referred to as "recipients".
These third parties (recipients) may include:
Third-party external service providers (e.g., auditors, experts, lawyers and other professional advisors; travel and medical assistance service providers; IT systems, accommodation service providers, banks and financial institutions, third-party claims administrators and other third-party service providers) in the course of carrying out our business activities);
Government authorities;
Third parties involved in legal proceedings and their advisors;
Other third parties (bailiffs, notaries, court clerks, administrations, etc.).
Pixelleo may receive or transfer the personal data of the persons concerned to countries located outside the European Union.
Due to the global nature of our business, we may transfer your personal data to entities (recipients) located in countries outside the EEA that do not offer adequate protection for personal data.
If personal data is transferred from the EEA to a non-EEA country that does not offer adequate protection for personal data, we will ensure that appropriate safeguards are in place to protect your personal data against standards equivalent to those contained in this document. In other words, Pixelleo will remain responsible for the processing of your personal data and will take the necessary measures to protect that processing.
For any possible transfer to a third country, Pixelleo guarantees that this transfer is carried out lawfully and in accordance with the principles set out in Articles 44 et seq. of the European General Data Protection Regulation.
11. Amendment to the Charter
This Charter may be modified at any time by Pixelleo depending on changes to the Site and the services accessible through it, legislative changes or for any other legitimate reason.
These changes take effect immediately upon being published online. If necessary, you will receive an email informing you of these changes.
